Cart

Holding Cart Until:

Orders Ship Same/Next Business Day • Free Shipping $99+ • Free Preroll on First Order • Official Big Chief Direct

Terms of Service

Effective Date: May 2026

Welcome to Shop Big Chief.com. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this site.

1. Eligibility

You must be at least 21 years old to access or purchase products from this website. By using this site, you confirm that you are of legal age in your jurisdiction.

2. Farm Bill Compliance

All products sold on this website are derived from federally legal hemp and are intended to comply with the 2018 Farm Bill, including containing less than 0.3% Delta-9 THC on a dry weight basis.

It is your responsibility to understand and comply with your local and state laws before purchasing products from this website.

3. Product Information

We strive to provide accurate product descriptions, images, and information. However, due to the nature of hemp products, variations in color, aroma, flavor, potency, and appearance may occur between batches.

Products are not intended to diagnose, treat, cure, or prevent any disease.

4. Orders & Payments

We reserve the right to refuse, limit, or cancel any order at our discretion. Prices, product availability, and promotions are subject to change without notice.

By placing an order, you agree that all information provided is accurate and complete.

5. Shipping

We ship only to locations where hemp-derived products are permitted. Shipping times are estimates and may vary due to carrier delays or legal restrictions.

We are not responsible for lost, stolen, delayed, or damaged packages after they have been transferred to the shipping carrier.

6. Returns & Refunds

Due to the nature of consumable products, all sales are final unless an item arrives damaged, defective, or incorrect.

If there is an issue with your order, please contact us within [X] days of delivery.

7. Intellectual Property

All content on this website, including logos, graphics, images, product names, text, and designs, is the property of [Your Brand Name] and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

You agree not to:

  • Use this website for unlawful purposes
  • Misrepresent your age or identity
  • Attempt to interfere with site functionality or security
  • Resell products where prohibited by law

9. Limitation of Liability

By using this website and purchasing products, you agree that [Your Brand Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of products purchased through this website.

Use products responsibly and at your own risk.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

13. State Restrictions

Products sold on this website may not be available in all states or jurisdictions. We reserve the right to refuse or cancel orders to locations where hemp-derived cannabinoid products may be restricted or prohibited.

It is the customer’s responsibility to understand and comply with all local, state, and federal laws before placing an order.

14. Age Verification & Acknowledgment

By accessing this website and purchasing products, you confirm that:

  • You are at least 21 years of age
  • You are legally permitted to purchase hemp-derived products in your jurisdiction
  • All information provided during checkout is accurate and truthful

Providing false information or attempting to circumvent age verification measures is strictly prohibited.

15. FDA Disclosure

Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for informational and educational purposes only and should not be considered medical advice.

16. Hemp & Cannabinoid Risk Disclosure

Hemp-derived cannabinoid products may cause intoxicating effects when consumed or heated. Individual experiences may vary.

You acknowledge and understand that:

  • Products may impair coordination, judgment, or reaction time
  • You should not drive or operate machinery after use
  • Use while pregnant, nursing, or under medical supervision is not recommended
  • Products may result in a positive drug test

Use all products responsibly and at your own risk.

17. Shipping Seizure & Legal Compliance Disclaimer

While we strive to ship only to locations where products are believed to be compliant, laws and regulations may change rapidly.

We are not responsible for:

  • Packages seized by law enforcement or customs agencies
  • Delays due to regulatory review
  • Orders impacted by local or state restrictions

By placing an order, you assume all responsibility regarding the legality of products in your jurisdiction.

18. Fraud Prevention & Chargeback Policy

We reserve the right to cancel, refuse, or hold any order suspected of fraud, unauthorized activity, or suspicious behavior.

Customers initiating fraudulent chargebacks or payment disputes may be:

  • Permanently banned from future purchases
  • Reported to payment processors or fraud prevention services
  • Subject to collection efforts or legal action when applicable

19. Website Content Disclaimer

All content on this website, including descriptions, images, graphics, blogs, educational materials, and marketing content, is provided for informational and branding purposes only.

We do not guarantee the accuracy, completeness, or reliability of website content and reserve the right to modify content at any time without notice.

20. Assumption of Risk

By purchasing and using products sold on this website, you voluntarily assume all risks associated with the use, consumption, possession, and transportation of hemp-derived cannabinoid products.

You agree that products are used entirely at your own discretion and risk.

21. Limitation of Liability

To the fullest extent permitted by law, [Your Brand Name], its affiliates, owners, employees, officers, agents, and partners shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from:

  • Product use or misuse
  • Delayed or failed shipments
  • Unauthorized access to customer information
  • Errors or interruptions on the website
  • Legal or regulatory actions related to product possession or use

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

22. Indemnification

You agree to indemnify, defend, and hold harmless [Your Brand Name], its affiliates, employees, officers, agents, and partners from any claims, liabilities, damages, costs, or expenses arising out of:

  • Your use of the website
  • Violation of these Terms
  • Violation of any law or regulation
  • Misuse of products purchased from this website

23. Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms, website use, or product purchases shall be resolved exclusively through binding arbitration in the State of California.

You waive the right to a jury trial or participation in court proceedings except where prohibited by law.

24. Class Action Waiver

You agree that any claims against [Your Brand Name] shall be brought solely on an individual basis and not as part of any class action, consolidated action, or representative proceeding.

25. California Proposition 65 Warning

⚠️ WARNING: Certain products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit:
https://www.P65Warnings.ca.gov

26. California Consumer Compliance

California residents acknowledge that hemp-derived cannabinoid regulations may differ from federal regulations and may change without notice.

Customers are responsible for ensuring compliance with all applicable California laws regarding product possession, purchase, and use.

27. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.